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Frequently Asked Questions

Countries eligible for shipping

  • We support airline shipping to nearly all countries worldwide.
  • Check during checkout to see if we support shipping to your country/region.

Payment Failed?

We offer multiple secure payment methods. If you encounter any payment issues, please try again or choose an alternative payment method. For further assistance, feel free to contact us.

Order processing time

Typically, your nail order will be processed within 3-7 business days. If your order hasn't shipped after 10 business days, feel free to reach out to us via our online chat or by emailing info@unanails.com. We aim to respond to all inquiries within 12 hours.

For urgent nail needs, explore our Ready to Ship collection! This collection features pre-made stock that can be shipped out quickly.

Order shipping time

We offer fast and reliable airline shipping to the US, Canada, Mexico, and most European countries, with deliveries arriving in 7-15 business days. For some destinations, such as India, we currently only offer EMS shipping, which may take approximately one month for delivery.

How is the shipping fee calculated

Enjoy free shipping when the total amount (after discounts) is $20 or more. Otherwise, a $8 shipping fee applies.

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How to measure my nail size?

🖐️ Start with clean, dry nails for accurate measurements.

📼 Place clear tape across your nail, pressing firmly to capture its shape.

✍️ Use a fine marker to draw lines on both sides of your nail on the tape.

🔍 Carefully remove the tape and place it on a flat surface.

📐 Measure between the lines in millimeters with a ruler.

📊 Check our Sizing Chart to find your perfect match.

💡 Pro tip: When in doubt, go one size up for comfort.

🔁 Repeat for all fingers to ensure a flawless fit.

Does Press-ons Damage the Nail Bed?

💅 Worried about nail damage from press-ons? We've got you covered!

🛡️ Protect your natural nails with a simple jelly gel base coat.

💪 Apply nail glue over the gel for extra-strong adhesion.

⏱️ Enjoy fabulous nails that last up to 2 weeks without falling off!

🧼 Easy removal: Soak in warm, soapy water to gently lift press-ons.

❤️ Minimal damage to your natural nails with this method.

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📸 Show off your fabulous new nails and win!

💅 Just got your perfect press-ons? We want to see them!

🏆 Share a photo of your gorgeous new manicure on our website (Scroll to the end)

📧 Don't forget to leave your correct email address with your photo.

💌 We'll send a $5 Off coupon code straight to your inbox!

🎁 Use your coupon on your next purchase for even more nail glam.

👀 Inspire others with your nail style and save money too!